At jaya 9, we take your privacy seriously. This page explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information. We believe you deserve to know — clearly and honestly.
Six things you should know about how jaya 9 handles your personal information. Full details are in the policy below.
All personal data collected by jaya 9 is stored on encrypted servers. We use 256-bit SSL encryption across the entire platform to ensure your information is protected at rest and in transit at all times.
Jaya 9 does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used only to operate the platform, process payments, and comply with legal requirements.
When you deposit or withdraw via bKash, Nagad, or Rocket, your payment details are handled through secure, encrypted channels. Jaya 9 does not store full payment credentials on its servers.
You have the right to access, correct, or request deletion of your personal data at any time. Simply contact the jaya 9 support team and we will process your request promptly and without unnecessary delay.
Jaya 9 uses cookies to improve your experience on the platform. We use only essential and analytical cookies. We do not use cookies to track you across other websites or to build advertising profiles.
Jaya 9 retains your personal data only for as long as necessary to provide the service and meet legal obligations. When data is no longer needed, it is securely deleted or anonymised in line with our retention policy.
Jaya 9 operates the online gaming and sports betting platform available at jaya-9.top. This Privacy Policy applies to all users of the jaya 9 platform, including registered players, visitors, and anyone who interacts with any part of the jaya 9 website or mobile application.
When we refer to "jaya 9", "we", "us", or "our" in this policy, we mean the jaya 9 platform and its operating entity. When we refer to "you" or "your", we mean any person who uses or accesses the jaya 9 platform in any capacity.
This Privacy Policy should be read alongside the jaya 9 Terms and Conditions. Together, these documents govern your relationship with jaya 9.
Jaya 9 collects personal data in several ways — directly from you when you register or use the platform, automatically when you browse the site, and from third parties such as payment processors when you make a transaction.
When you make a deposit or withdrawal, jaya 9 receives transaction confirmation data from your payment provider. This may include transaction reference numbers and timestamps. Jaya 9 does not receive your full payment credentials from these providers.
Jaya 9 uses the personal data we collect for specific, legitimate purposes. We do not use your data for anything beyond what is described in this policy without first obtaining your consent.
| Purpose | Data Used |
|---|---|
| Creating and managing your account | Name, email, phone number, password |
| Processing deposits and withdrawals | Payment method details, transaction history |
| Verifying your identity (KYC) | ID documents, date of birth, address |
| Preventing fraud and money laundering | Account activity, IP address, device data |
| Providing customer support | Account details, support communications |
| Improving platform performance | Usage data, session data, device info |
| Sending account notifications | Email address, phone number |
| Responsible gaming monitoring | Betting history, session duration, deposit patterns |
Jaya 9 does not use your personal data to build advertising profiles or to target you with third-party advertisements.
Jaya 9 processes your personal data on the following legal grounds:
Jaya 9 does not sell your personal data. We share data only in the limited circumstances described below, and only with parties who are bound by appropriate data protection obligations.
To process your deposits and withdrawals, jaya 9 shares necessary transaction data with bKash, Nagad, and Rocket. These providers process your payment data under their own privacy policies and security standards.
Jaya 9 may use third-party KYC (Know Your Customer) service providers to verify your identity documents. These providers are contractually bound to use your data only for verification purposes and to delete it once the process is complete.
Jaya 9 may disclose personal data to law enforcement agencies, regulatory bodies, or courts when required to do so by law, or when we believe disclosure is necessary to protect the rights, property, or safety of jaya 9, its users, or the public.
Jaya 9 will never share your personal data with advertisers, data brokers, or any third party for commercial marketing purposes.
When you make a deposit or withdrawal on jaya 9 using bKash, Nagad, or Rocket, your payment is processed through the respective provider's secure infrastructure. Jaya 9 receives only the information needed to confirm and record the transaction — such as the transaction reference number, amount, and timestamp.
Jaya 9 does not store your full mobile banking PIN, OTP codes, or complete account credentials on its servers. All payment-related communications between jaya 9 and payment providers are encrypted using industry-standard protocols.
Never share your bKash, Nagad, or Rocket PIN with anyone — including jaya 9 support staff. We will never ask for it.
Jaya 9 uses cookies — small text files stored on your device — to make the platform work properly and to understand how players use the site. We use the following types of cookies:
These cookies are required for the jaya 9 platform to function. They keep you logged in during your session, remember your preferences, and ensure the platform loads correctly. You cannot opt out of essential cookies while using jaya 9.
Jaya 9 uses analytical cookies to understand how players navigate the platform — which pages are visited most, where users drop off, and how long sessions last. This data is used in aggregate form to improve the platform experience. It is not linked to your personal identity.
You can control non-essential cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking essential cookies may affect your ability to use certain features of jaya 9.
Jaya 9 retains your personal data for as long as your account is active and for a period after account closure as required by law and our internal compliance obligations. The general retention periods are as follows:
When data reaches the end of its retention period, jaya 9 securely deletes or anonymises it so that it can no longer be linked to you as an individual.
As a jaya 9 user, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
Request a copy of all personal data jaya 9 holds about you.
Ask us to correct any inaccurate or incomplete data we hold.
Request deletion of your data where there is no legal reason to keep it.
Ask us to limit how we use your data in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests at any time.
Jaya 9 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, or misuse.
While jaya 9 takes every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone.
If you suspect your jaya 9 account has been accessed without your permission, contact [email protected] immediately so we can secure your account.
Jaya 9 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use jaya 9 or provide any personal information to us.
If jaya 9 becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on jaya 9, please contact us at [email protected] so we can investigate and take appropriate action.
Jaya 9 uses age verification checks during registration. Accounts that cannot verify they belong to an adult will be suspended pending review.
Jaya 9 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.
For significant changes that materially affect how we use your data, jaya 9 will notify registered users via email or an in-platform notification before the changes take effect. We encourage you to review this policy periodically to stay informed about how jaya 9 protects your privacy.
Your continued use of jaya 9 after any update to this policy constitutes your acceptance of the revised version.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how jaya 9 handles your personal information, please get in touch. Our support team is available 24 hours a day, seven days a week.
Email
[email protected]
Privacy requests answered within 30 days
Live Chat
Available on the platform
24/7 real-time support
Your data is protected, your payments are secure, and your privacy is respected. Join thousands of players in Bangladesh who trust jaya 9 every day.